Master casino bonuses, learn crypto basics, and gamble responsibly with our comprehensive guides
If a game freezes, first try refreshing your browser or restarting the app. Your bet is recorded on the casino's servers, so you won't lose money. Check your game history to see the result. If the issue persists or you believe there was an error, contact customer support with the game round ID and timestamp.
Crypto withdrawals are typically processed within 24 hours, often much faster. Once the casino approves your withdrawal, blockchain confirmation usually takes 10-30 minutes depending on the cryptocurrency and network congestion. Bitcoin can take longer during busy periods, while coins like Litecoin and Tron are usually faster.
A casino bonus is a promotional offer that gives you extra funds or free spins to play with. Common types include welcome bonuses, reload bonuses, cashback, and free spins. Most bonuses come with wagering requirements that must be met before you can withdraw winnings.
Most crypto casinos don't require verification (KYC) for small withdrawals, which is a major advantage. However, larger withdrawals or suspicious activity may trigger verification requests. You'll need to provide ID, proof of address, and possibly payment method verification. This process usually takes 24-48 hours.
Wagering requirements (also called playthrough or rollover) specify how many times you must bet the bonus amount before you can withdraw winnings. For example, a $100 bonus with 40x wagering requires $4,000 in total bets. Lower wagering requirements are better for players.
No, you cannot withdraw bonus money immediately. You must first meet the wagering requirements by playing eligible games. Once you complete the requirements, bonus funds convert to real money that can be withdrawn. Some bonuses also have maximum cashout limits.